Leadership & Team Skills, Team Building, Facilitation of Meetings and Roundtables

Leading a business, team, or organisation is tough. You need stronger Leaders, better Teams, bigger Results.

Balancing people, projects, and strategy takes skill… and the right support.

With decades of experience as a business owner, trainer, and coach, I deliver practical, no-fluff strategies you can apply immediately to improve:

  • Sales & Customer Service
  • Team Engagement & Retention
  • Profitability & Business Growth

Available in person or online, these programs create lasting impact, helping your business grow bigger, better, or both.

Let’s build the business you’ve always wanted.

Common problems businesses face

A customer-focused, highly profitable business doesn’t happen by chance. To achieve ‘best possible’ results, you need a clear vision and a strategy to get there. With the right team, support and development, your business can thrive, delivering great outcomes for you, your team, your customers, and your suppliers.

My Leadership & Team Development Programs help you and your team work smarter, perform better and stay engaged. Investing in leadership isn’t just good for business – it also helps you retain top talent and build a team that thrives.

Sales

Great results come from creating a great buying environment.

Customer Service

High performing teams result in happy customers and strong repeat business.

People Performance

Clarity of goals and communication with individuals & teams are key!

Managing Virtual Teams

Keeping your virtual team on track, on time & on target is a critical success factor.

Profitability

The equation is simple: Engaged Staff + Satisfied Customers
= Profitable Business

Skill Development

If you want lasting improvements in all business measures – sales, customer service, productivity, staff retention, profitability – you need skill development programs that deliver a real return on investment to your business.

Packed with practical content, not just theory – you’ll be able to apply the learnings immediately to boost business results. Delivered virtually or face-to-face, they’re designed to build knowledge AND skill into your business.

Your business can get bigger, or better, or both, by building the effectiveness of your team and helping you to create the business you always wanted.

Sample Programs for Leaders

  • Creating ‘Best Possible’ results through Momentum and Mindset
  • Strategies for better recruitment, induction & performance management
  • Letting go without losing control – effective Delegation Strategies
  • Reward and Recognition strategies to boost Business Outcomes
  • Getting back on Track – managing Performance Issues

Sample Programs for Teams

  • Using Clarity and Action Plans for greater Goal Achievement

  • Why can’t everybody think like me? Understanding others

  • Four Sales Mindsets for long-term results
  • Increasing Personal Productivity and Effectiveness
  • Four ‘C’ Sales Process to maximise every opportunity

Let’s boost your skill base as the foundation of your success!

Team Building

A key ingredient? Mindset. High-performing teams don’t just work well together—they think well together. By embracing an optimistic, solution-focused approach, your team can handle challenges with confidence, adapt to change, and turn setbacks into opportunities. The right mindset fuels resilience, creativity, and long-term success.

Whether you want to boost morale, develop new skills, or simply have some fun, I design sessions that are engaging, practical, and tailored to your needs. Available as half-day or full-day programs, onsite or offsite, each experience is crafted to strengthen team dynamics and improve real-world outcomes.

What Your Team Will Gain:

  • Stronger Relationships – Break down silos and build trust
  • Better Communication – Learn to collaborate effectively
  • Problem-Solving Skills – Develop creative, solution-focused thinking
  • Increased Motivation – Energise and inspire your team
  • More Fun at Work! – An optimistic team culture leads to better results

Let’s create a team that works better – together!

Meeting Facilitation

Effective meetings create clear outcomes and stronger teams.

A well-run meeting can spark innovation, alignment and action, but without the right facilitation, discussions can go in circles. That’s where I come in.

Whether you are looking at a strategic planning meeting or goal-setting session, you want to bring your people together to focus, collaborate, and make real progress. My approach ensures that every voice is heard, every perspective is valued, and the team reaches clear decisions with confidence.

Whether it’s a big-picture strategy session or a focused problem-solving meeting, you need a structured yet flexible environment where ideas flow, issues are resolved, and team members leave with a shared vision and clear next steps.

What your Team will gain:

  • Clarity & Alignment – Define priorities and focus on what truly matters
  • Engaged Participation – Ensure every team member has a voice
  • Stronger Team Buy-In – Build ownership and commitment to decisions
  • Effective Problem-Solving – Address challenges with a solution-driven approach
  • Actionable Next Steps – Walk away with a clear plan, not just ideas

Let’s turn your meetings into momentum!

Roundtable Moderation

A RoundTable is a fantastic opportunity to bring together clients, advocates and prospects for an interesting conversation about topics relevant to your business and industry. Participants all take away new perspectives and information from every discussion.

It’s about sharing expertise, not selling your services.

A clear agenda and a professional moderator will maximise the engagement from everyone at the table. Expression of different points of view are encouraged, as is sharing of personal experiences.

A RoundTable can be run In-Person or Online, with benefits for each.

  • An In-Person RoundTable creates an opportunity for networking and connection but limits the audience to those who can travel to the venue. It can also include a meal and beverages, which adds to the event.
  • Virtual RoundTable discussions are readily accessible across timelines and without the challenges that can come from travel. This also reduces the costs of venue and catering.

Whether you’re looking to consolidate your relationship with trusted clients, expand your reach, or demonstrate your expertise, a Roundtable is a unique way of offering value.

With careful selection of topic, focus, guest presenters and venue, you can create a truly memorable experience.

Let’s gather round and build better relationships with your prospects!

Clients

Over the three decades of my career as a business and personal development expert, my clients range from large multi-national, corporate organisations to solo-preneurs; from senior executives to individuals at the “coal-face” of their business; from people who are just beginning their careers or their business to business owners wanting to leverage their time & effort.

Client Testimonials

Helen not only knew the material from an expert point of view, but was able to articulate it in a way that made sense to our industry. She has a down-to-earth, easy-going personality that promoted a positive learning environment. I have attended many sales training programs in my career & Helen’s delivery was among the best I have seen.

John Inglis, Business Manager, Southern Cross Lubes

Helen was excellent – one of the best trainers I have ever had.

Bruce Mallar, Key Accts Mgr, Islands Petroleum, PNG

Helen has the ability to connect with different people in all parts of our business. She has empowered our whole team to increase effectiveness and profitability. Her input has had a profound impact on many facets of my business and my life.

Mark Palmer, Managing Director - F Gaukroger & Sons

Working with Helen gave us clarity about our business goals and helped us understand how to keep our team on track to achieve them. We were able to exceed our targets, without having to work harder.

Ashley Ross, Managing Director - Ross Group Accountants