Due to COVID-19, Helen is now running online workshops & webinars and virtual coaching sessions
About the programs
In this fast-changing business world, there is an abundance of information available. The challenge is putting it into action! Helen’s programs for leaders and teams tap into her decades of experience in multiple industries. They are packed with practical content, not just theory – you’ll be able to apply the learnings immediately to boost business results. Delivered virtually or face-to-face, they are designed to build knowledge AND skill, to create lasting improvements. Taking a modular approach, Helen can quickly and effectively customise the content to meet your business needs.
The role of Leader, as a Business Owner, Manager or Team Leader, is increasingly complex. Most recently, it has the added pressure of managing virtual teams, with the challenge of monitoring progress from a distance and maintaining both the quality/effectiveness of work and motivation of your team.
Helen’s Leadership Programs explore the many facets of self and business development that are needed to balance managing projects, tasks & people and leading your team towards achieving your vision to maximise the potential of the business.
There are three critical areas that need attention for teams to perform as a consistently high level – cohesion, communication and connection. Without them, all business measures are impacted – sales, customer service, repeat & referral business, staff retention, profitability – everything.
Helen’s Team Programs work at two levels:
- (1) to help the Leader boost results in those three areas among the team and
- (2) to increase the knowledge & skills of team members, in the “three Cs” or in key business areas like Sales & Customer Service.
Helen’s programs deliver a range of business improvements, depending on the situation/scenario in your business. These include:
- Improved business results – sales, service and profitability
- Boosted team morale – better communication, connection and cohesion
- Better workflow and smoother systems
- Increased customer satisfaction and repeat/referral business
- Less stress for leaders and team members
During an initial briefing consultation, Helen will help you to identify the priority issues that are impacting your business results and discuss the options for addressing them. Working with you, she will craft a customised solution, incorporating elements that will deliver the desired result, including skills assessment, training needs analysis, employee survey, profiling instruments, virtual &/or face-to-face workshops, online modules, coaching, team-building activities and so on. During the roll-out, regular feedback from participants will ensure that learning outcomes are being achieved.
My clients, over the three decades of my career as a business and personal development expert, range from large multi-national, corporate organisations to solo-preneurs; from senior executives to people just beginning their careers or from the “coal-face” of their business.