Optimising Outcomes for Leaders

If your business or team is underperforming or challenged by low morale, conflict or customer complaints, you’re in the right place.

My Optimising Outcomes Process (OOP) maximises people, systems and processes to boost business results.

Reach out today

I work all across Australia but am
based in Melbourne.

There are two moments in business when you most need professional coaching: when you’ve stalled, and when you are overwhelmed with new possibilities. I’m in that great position of being at a complex crossroads and Helen Mac was the best guide I could have wished for. Not only do I now feel confident and re-energised, she helped me reassess the whole journey: where I’ve come from, and where I could go next. Helen is brilliant.

Jonathan Holloway

Director, Melbourne International Festival 2019

Working with Helen gave us clarity about our business goals and helped us understand how to keep our team on track to achieve them. We were able to exceed our targets, without having to work harder.

Ashley Ross

Managing Director - Ross Group Accountants

Helen has the ability to connect with different people in all parts of our business. She has empowered our whole team to increase effectiveness and profitability. Her input has had a profound impact on many facets of my business and my life.

Mark Palmer

Managing Director - F Gaukroger & Sons

Helen was excellent - one of the best trainers I have ever had

Bruce Mallar

Key Accts Mgr, Islands Petroleum, PNG

Helen not only knew the material from an expert point of view, but was able to articulate it in a way that made sense to our industry. She has a down-to-earth, easy-going personality that promoted a positive learning environment. I have attended many sales training programs in my career & Helen's delivery was among the best I have seen.

John Inglis

Business Manager, Southern Cross Lubes

Our people had a very positive response to the program. It was thought-provoking with ideas that could be put into action straight away. As a kick-off for our conference, the session boosted the team atmosphere & communication and encouraged sharing of information & ideas over the rest of our time together.

Melissa Hita

Business Development Manager - L'Oreal

Extremely well received by all our delegates – provided information that appealed to all of our varied audience – the enthusiasm in the room was electric!

Kim McGuiness

MD, Mentor Central

Our audiences responded very positively...our critical business messages were woven into a well-targeted presentation...created a highly motivating atmosphere.

Brett Armstrong

OD Consultant, Tupperware Australia

Your presentation was rated the highest by our delegates – inspiring, informative, engaging, humorous, direct to the point & easy to understand, presented org concepts with real life examples, tying personal and professional aspects together.

Ally Thorne

Chairperson, SAP Australian User Group

Due to COVID-19, Helen is now running online workshops & webinars and virtual coaching sessions