After more than 30 years working with business owners and managers, I’ve seen most of the issues you’re facing and I know the options to fix them. My “Business Gap Analysis” will help to identify your priorities.  Then we’ll tap into my Business Toolbox to access “best possible” solutions for your business.
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Common problems businesses face

You know you want a customer-focused, highly profitable business – that’s not going to happen by accident! To create “best possible” results, you need a clear vision and a pathway to get there. Then, the business can thrive by recruiting & developing a team that is high-functioning and fully-supported, to deliver great results for everyone, including you and your team members, customers & suppliers.

Sales

Great results come from creating a great buying environment.

Customer
Service

High performing businesses create happy customers and strong repeat business.

People
Performance

Clarity of goals and communication with individuals & teams are key!

Managing Virtual Teams

Keeping your virtual team on track, on time
& on target is a critical success factor.

Profitability

The equation is simple: Engaged Staff + Satisfied Customers
= Profitable Business

Would you like to discover what you need to do to make your business more profitable, more sustainable and more enjoyable for you as the owner?

Take a simple 5-question introductory assesssment of the five key result areas: planning, customers, operations, financial management & human rsources.

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About Helen Mac

Helen Mac is an expert in maximising the opportunities hidden inside people & businesses. She creates outcome-oriented leaders and business owners and productive workplaces that boost bottom line results by optimising individual & team performance. With a Bachelor of Psychology followed by decades of experience in working with leaders and team members around the Asia Pacific region, Helen has coached and trained thousands of people to improve results in their businesses and their lives.

Learn more about Helen
About-Me

About Me

To maximise the opportunities hidden inside your business and your people, you need to access the knowledge of an expert. You need outcome-oriented leaders and a productive workplace that boosts bottom line results by optimising individual & team performance.

Based on my Bachelor of Psychology followed by decades of experience in working with leaders and team members around the Asia Pacific region, I have coached and trained thousands of people to improve results in their businesses and their lives. I can do the same for yours!

Learn more about Helen

Outcomes Focused Coach

For the business owner who wants individual, customised attention and is looking for an experienced partner advocating for them to make the business the best it can be, one-to-one coaching is the ideal solution.

My approach is not to dictate how your business SHOULD be, but to help you identify what you really want to achieve from it, then we work together to make that happen.

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Outcomes Focused Coach

For the business owner who wants individual, customised attention and is looking for an experienced partner advocating for them to make the business the best it can be, one-to-one coaching is the ideal solution.

My approach is not to dictate how your business SHOULD be, but to help you identify what you really want to achieve from it, then we work together to make that happen.

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Experienced
Speaker

If you are looking for someone to really add value to your conference or team gathering, you’re in the right place!

I love the opportunity to share practical ideas with larger groups of people – the most so far is 3500 in one room! I’m a Certified Speaking Professional (CSP) with Professional Speakers Australia, one of only 50 female speakers with that certification in the country. I’m also a Past National President and a Hall of Fame awardee.

In the conference arena, I’ve boosted results for thousands of people, in audiences in a dozen countries, ranging from senior executives to team members from all levels in an organisation. So, whether you are organising a conference or a team gathering, face-to-face or online, I have the experience & skill to help you create a great outcome.

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Other Business Improvement Ideas

Maybe you’re not sure about your business direction or you’re not ready to step into coaching yet. Maybe you just need a short, sharp session to get clarity about the next step, or an updated business plan to help you focus on what’s important or what’s next. One of these two “special focus” sessions might be just what you need:

Helen Mac Business Plan Builder

Business Plan Builder

Starting, growing and sustaining a business can be a challenging process.

Initially, we’re full of energy & enthusiasm. Then it starts feeling hard. You work harder, put more hours in, try to “push through”, but it doesn’t pay off.

There doesn’t seem to be any easy way to get things under control.

Introducing the Business Plan Builder, designed to get you to take a step back from the busy-ness of every day, to concentrate on how you want your business to look in the future.

What’s included?

• 60 Minute Business Analysis  session, covering 10 Business Success elements

• Creation of draft Business Plan

• Detailed Review and Implementation Planning Session

Investment: $1200+gst to get clear about where you are now, where you want to be and how to get there!

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Helen Mac Business Concept Clarity

Business Concept Clarity

Kick-starting a business can be tricky.

First, there’s the idea. Then sometimes another idea. Who is the target market? What and how do they want to buy? How can I reach them? The questions can seem endless.

Sometimes, we need an external point of view to help us see clearly. We need a conversation with a highly experienced and neutral person to test our thinking.

Introducing the Business Concept Clarity Session, designed to create calm and focus so you can move forward with confidence.

What’s included?

• 45 Minute Business Concept Exploration session.

• Creation of draft Concept Plan

• Review and Next Steps Session

Investment: $600+gst to get clarity about your concept and package/offers.

Book Consultation

There are two moments in business when you most need professional coaching: when you’ve stalled, and when you are overwhelmed with new possibilities. I’m in that great position of being at a complex crossroads and Helen Mac was the best guide I could have wished for. Not only do I now feel confident and re-energised, she helped me reassess the whole journey: where I’ve come from, and where I could go next. Helen is brilliant.

Jonathan Holloway

Director, Melbourne International Festival 2019

Working with Helen gave us clarity about our business goals and helped us understand how to keep our team on track to achieve them. We were able to exceed our targets, without having to work harder.

Ashley Ross

Managing Director - Ross Group Accountants

Helen has the ability to connect with different people in all parts of our business. She has empowered our whole team to increase effectiveness and profitability. Her input has had a profound impact on many facets of my business and my life.

Mark Palmer

Managing Director - F Gaukroger & Sons

Helen was excellent - one of the best trainers I have ever had

Bruce Mallar

Key Accts Mgr, Islands Petroleum, PNG

Helen not only knew the material from an expert point of view, but was able to articulate it in a way that made sense to our industry. She has a down-to-earth, easy-going personality that promoted a positive learning environment. I have attended many sales training programs in my career & Helen's delivery was among the best I have seen.

John Inglis

Business Manager, Southern Cross Lubes

Our people had a very positive response to the program. It was thought-provoking with ideas that could be put into action straight away. As a kick-off for our conference, the session boosted the team atmosphere & communication and encouraged sharing of information & ideas over the rest of our time together.

Melissa Hita

Business Development Manager - L'Oreal

Extremely well received by all our delegates – provided information that appealed to all of our varied audience – the enthusiasm in the room was electric!

Kim McGuiness

MD, Mentor Central

Our audiences responded very positively...our critical business messages were woven into a well-targeted presentation...created a highly motivating atmosphere.

Brett Armstrong

OD Consultant, Tupperware Australia

Your presentation was rated the highest by our delegates – inspiring, informative, engaging, humorous, direct to the point & easy to understand, presented org concepts with real life examples, tying personal and professional aspects together.

Ally Thorne

Chairperson, SAP Australian User Group

Clients

Over the three decades of my career as a business and personal development expert, my clients range from large multi-national, corporate organisations to solo-preneurs; from senior executives to individuals at the “coal-face” of their business; from people who are just beginning their careers or their business to business owners wanting to leverage their time & effort.

Maximise results for yourself, your business and your team!

If your business is not delivering the results you need, I can help – get started today, with an initial (complimentary) assessment or consultation.

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