Reinvent your Thinking
A weekly dose of ideas, strategies and methods to reinvent your business & your teams
for greater achievement and to maximise your results.
The young manager sitting in front of me was both frustrated and perplexed. He was enthusiastically committed to getting the best possible results from his team and had been working hard to get them all “on board” with his vision of what was possible in terms of outcomes, both in Sales and Customer Satisfaction. The brand that his franchise was a part of tracked both of these and provided incentives for success in both. He wanted his team to qualify for the incentives and there were...read more