Reinvent your Thinking
A weekly dose of ideas, strategies and methods to reinvent your business & your teams
for greater achievement and to maximise your results.
The young manager sitting in front of me was both frustrated and perplexed. He was enthusiastically committed to getting the best possible results from his team and had been working hard to get them all “on board” with his vision of what was possible in terms of outcomes, both in Sales and Customer Satisfaction. The brand that his franchise was a part of tracked both of these and provided incentives for success in both. He wanted his team to qualify for the incentives and there were...read more
I was in a coaching session recently with an experienced manager, who had come to me because he felt like his team had “gone off the boil”. They were still delivering results, but things had flattened out. Sales growth had slowed and there was a sense of things being a bit stuck. A couple of diagnosis questions later and it became clear that the underlying issue fell under one of my Business Reinvention Principles (BRPs) – the power of REPETITION. Here are two of the elements that we...read more